At Western Show Outfit, we take pride in the quality and craftsmanship of our Western show apparel. If something isn’t right with your order, we’re here to help.
✅ Return Eligibility
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Returns are accepted within 30 days of delivery.
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Items must be unused, unwashed, and in original condition, with all tags and packaging intact.
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Custom-made, personalized, and clearance items are non-returnable, unless defective.
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The customer is responsible for return shipping costs unless the item is defective or incorrect.
🔁 How to Start a Return
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Contact us at [email protected] with your order number and reason for return.
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We will issue a Return Authorization Number (RAN) and provide return instructions.
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Ship your item using a trackable method. We are not responsible for returns lost in transit.
💳 Refunds
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Once your return is received and inspected, we will email you about the approval status.
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Approved refunds will be issued to your original payment method within 5–7 business days.
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Original shipping costs are non-refundable, unless we made a mistake with your order.
🔄 Exchanges
We currently do not offer direct exchanges. If you’d like a different size or style, please return the item and place a new order.
⚠️ Damaged or Incorrect Items
If your item arrives damaged or incorrect, contact us within 7 days of delivery at [email protected] with your order number and photos. We’ll resolve the issue at no additional cost to you.
🌍 International Returns
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We accept returns from all countries we ship to.
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International return shipping costs and any applicable customs fees are the responsibility of the buyer.
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Duties, taxes, and original international shipping fees are non-refundable.
📬 Return Address
We will provide the correct return address when your return is authorized.
Questions?
We’re here to help! Contact our team at
📧 [email protected]
📍 Monday–Friday, 9am–5pm (CST)
