At Western Show Outfit, we take pride in the quality and craftsmanship of our Western show apparel. If something isn’t right with your order, we’re here to help.
Returns are accepted within 30 days of delivery.
Items must be unused, unwashed, and in original condition, with all tags and packaging intact.
Custom-made, personalized, and clearance items are non-returnable, unless defective.
The customer is responsible for return shipping costs unless the item is defective or incorrect.
Contact us at support@westernshowoutfit.com with your order number and reason for return.
We will issue a Return Authorization Number (RAN) and provide return instructions.
Ship your item using a trackable method. We are not responsible for returns lost in transit.
Once your return is received and inspected, we will email you about the approval status.
Approved refunds will be issued to your original payment method within 5–7 business days.
Original shipping costs are non-refundable, unless we made a mistake with your order.
We currently do not offer direct exchanges. If you’d like a different size or style, please return the item and place a new order.
If your item arrives damaged or incorrect, contact us within 7 days of delivery at support@westernshowoutfit.com with your order number and photos. We’ll resolve the issue at no additional cost to you.
We accept returns from all countries we ship to.
International return shipping costs and any applicable customs fees are the responsibility of the buyer.
Duties, taxes, and original international shipping fees are non-refundable.
We will provide the correct return address when your return is authorized.
We’re here to help! Contact our team at
📧 support@westernshowoutfit.com
📍 Monday–Friday, 9am–5pm (CST)